Creating Magic with Lee cockerell

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Special Guest

Lee Cockerell

Former Executive Vice President of Operations for the Walt Disney World® Resort

joins The Housing Hour this week to share his legacy of creating the famous Disney Leader Strategies which are used to train and develop thousands of leaders at Walt Disney World.

There is no ‘pixie dust’ involved, these are sound proven leadership techniques that brings the wonderful world of magic to businesses around the globe.

Topics Include

How to Create Corporate Magic

Create an inclusive workplace

How to start each day

plus so much more!!

Lee Cockerell is the former Executive Vice President of Operations for the Walt Disney World® Resort. “As the Senior Operating Executive for ten years Lee led a team of 40,000 Cast Members and was responsible for the operations of 20 resort hotels, 4 theme parks, 2 water parks, a shopping & entertainment village and the ESPN sports and recreation complex in addition to the ancillary operations which supported the number one vacation destination in the world.”

One of Lee’s major and lasting legacies was the creation of Disney Great Leader Strategies which was used to train and develop the 7000 leaders at Walt Disney World. Lee has held various executive positions in the hospitality and entertainment business with Hilton Hotels for 8 years and the Marriott Corporation for 17 years before joining Disney in 1990 to open the Disneyland Paris project.

Lee has served as Chairman of the Board of Heart of Florida United Way, the Board of Trustees for The Culinary Institute of America (CIA), the board of the Production and Operations Management Society and the board of Reptilia a Canadian attractions and entertainment company. In 2005 Governor Bush appointed Lee to the Governor’s Commission on Volunteerism and Public Service for the state of Florida where he served as Chairman of the Board.

He is now dedicating his time to public speaking, authoring a book on leadership, management and service excellence titled, Creating Magic…10 Common Sense Leadership Strategies from a Life at Disney. which is now available in 13 languages and his latest book, The Customer Rules…The 39 Essential Rules for Delivering Sensational Service. Lee also performs leadership and service excellence workshops and consulting for organizations around the world as well as for the Disney Institute. Lee has received the following awards;

  • Golden Chain Award for Outstanding leadership and business performance from the Multi-Unit Foodservice Operations Association (MUFSO).
  • Silver Plate Award for Outstanding Operator in the foodservice industry from the International Foodservice Manufacturers Association (IFMA).
  • Excellence In Production Operations Management and Leadership (POMS) from the Productions and Operations.
  • Grandfather of the year from his three grandchildren, Jullian, Margot and Tristan.

Lee and his wife Priscilla live in Orlando Florida.

Tennessee Wildlife Resources Agency

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Special Guest

Ed Carter

Executive Director

Tennessee Wildlife Resources Agency

joins The Housing Hour this week to share his life passion for preserving, conserve, manage, protect, and enhance the fish and wildlife in the great state of Tennessee. Ed’s role is to protect the wildlife habitats for the use, benefit, and enjoyment of the citizens of Tennessee and its visitors.

Topics:

Ed’s roots in East Tennessee

Ed’s influence around the world

TWRA and its role

Education programs

Boating Safety

plus much more!

Any Tennessee resident born after January 1, 1989 must show the TWRA-issued wallet Boating Safety Education Certificate as proof of successful completion of the TWRA Boating Safety exam.

The Tennessee Wildlife Resources Agency has come a long way since it was established in 1949 and was called the Game and Fish Commission. Completely reorganized in 1974, it now consists of more than 600 professionals dedicated to the preservation, conservation, and enhancement of Tennessee’s fish and wildlife for the enjoyment of all Tennesseans and our visitors.

Directed by a 13-member commission of private citizens appointed by the governor, the speaker of the house of representatives, and the speaker of the senate, the TWRA is unique among state agencies. Unlike most departments, which are supported by tax revenues, the TWRA is funded largely through the monies generated by licenses and permits purchased by hunters, anglers, and other outdoor enthusiasts. Yet the Agency plays a major, though often unseen, role in the life of every Tennessean.

With four regional offices strategically located to serve the western, middle, plateau, and eastern portion of the state, the TWRA’s responsibilities are many and varied: wildlife officers educate boaters and young hunters as well as enforce the hunting, fishing, and boating laws; biologists and foresters manage the state’s rich diversity of woods and waters and our game and nongame wildlife.

Our specialists conduct wildlife and aquatic education workshops, protect the state’s vital wetlands; monitor water quality; and preserve the state’s disappearing wildlife species. Our engineers construct boat ramps and docks for the boating and fishing public, while other professionals create accurate, updated maps of Agency-managed properties through a state-of-the-art computer imaging system. Still others sell hunting, fishing, and additional special wildlife recreational licenses; maintain records of the state’s increasing number of registered boats; produce the Tennessee Wildlife magazine, and much, much more.

If you love outdoor sports – boating, hunting, fishing – and the natural world or if you just like to observe wildlife, build birdhouses, maintain a bird feeder or are just curious about the critters in your backyard – the Tennessee Wildlife Resources Agency is here to help enrich your outdoor experience.

Ed Carter

  • Executive Director Tennessee Wildlife Resources Agency (TWRA)
  • President of the Association of Fish and Wildlife Agencies (AFWA)
  • Past President National State Boating Law Administrators
  • Past Chair National Safe Boating Council
  • Past Member Executive Board of the Canadian Safe Boating Council
  • TWRA Emergency Services Coordinator for 16 Years
  • Former Member Tennessee Homeland Security Committee
  • Recipient of the USCG/USPS (United States Coast Guard/United States Power Squadrons) Eagle Award for contributions to Boating Safety
  • NASBLA Bonner Award
  • NASBLA Lifetime Achievement Award
  • US Coast Guard Public Service Commendation
  • 2006 Tennessee Legislature passed House/Senate Resolution 735 recognizing you for meritorious service to the State of Tennessee
  • GRADUATE OF University of Tennessee


CertainTeed Solar Roofing

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Special Guest

Christopher Fisher 

Solar Product Manager 

CertainTeed Corporation

joins The Housing Hour this week to discuss the latest technology in a roof-integrated energy production system, using high-efficiency monocrystalline silicon solar cells to capture the most energy per square foot of any solar tile.  Their  Apollo II system is a versatile solution for power and aesthetics when installing directly on a new or existing asphalt shingle roof.

Seeing is believing!

Topic Includes:

  • Solar History
  • Efficiency
  • Durability
  • Wind resistant
  • Cost vs Return of Investment
  • Warranty

Christopher Fisher is responsible for both R&D and marketing for CertainTeed Solar. Chris joined CertainTeed in 2009 as a product development engineer and has been responsible for new product development activities leading to the commercialization of several generations of solar and solar roofing products.

Prior to joining CertainTeed, Chris was the manufacturing manager and head of process optimization for a solar module manufacturer.

Chris holds a  BAS from the School of Engineering and Applied Science at the University of Pennsylvania, and an MBA from Villanova University.

Why the future is bright for solar  shingles?  

By Christopher Fisher

Through the responsible development of innovative and sustainable building products, CertainTeed has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, today, CertainTeed® is North America’s leading brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, gypsum and ceilings. A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed and its affiliates have more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada.